Revolut to launch AI shopping agents as fintech eyes commerce

Revolut will roll out AI-powered shopping agents, letting users delegate purchases to automated assistants that compare prices, negotiate deals, and complete transactions. The feature, first reported by Sifted, is set to launch in the coming months and will integrate with Revolut’s existing payments infrastructure.

The move positions Revolut alongside a wave of startups and incumbents embedding AI agents into commerce workflows. Earlier this month, Kore.ai launched Autoloop to auto-tune enterprise AI agents, while Liquid AI unveiled an architecture for on-device personal agents. Revolut’s approach, however, ties agents directly to its financial rails, potentially locking in users who might otherwise comparison-shop across platforms.

What’s unclear is how Revolut will handle agent hallucinations—errors where AI systems act on incorrect assumptions—especially in high-stakes financial contexts. Omnissa’s recent governance suite, released last month, suggests enterprise customers are already demanding safeguards. Revolut has not disclosed whether it will adopt similar controls or rely on its existing fraud-detection systems.

The company’s expansion into agentic commerce also raises questions about its broader strategy. Revolut has long blurred the line between banking and adjacent services, from insurance to investments. If its AI agents gain traction, the company could become a default commerce hub, not just a payments provider. For now, other players in the space are likely watching closely.

Sources: sifted.eu